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When you send the product(s) you're returning back to us, it takes a few days to travel through the mail back to our warehouse, get looked over, and th...

Return Policy As of June 16, 2022, all orders are final sale. If you placed an order before this date, and would like to start a return, please contact our...

As of June 16, 2022 all orders are final sale.  If you would like to return an order placed before June 16, Grommet covers return shipping if you rec...

Returning a gift that was purchased at Grommet is easy. Just go to our Make a Return page first, either log in or start a return as a guest. To complete...

What kind of payment forms do you take? We accept American Express, Discover, MasterCard, Visa, Apple Pay and PayPal. We do not accept outside gi...

Since we begin processing your order right away, the payment method you used to make your purchase will be charged as soon as you place your order.

There are a couple of reasons why you may be seeing a pending charge on your account:   1. If the billing zip code we have on file does not match the o...

To use store credit, you'll apply it in the Payment section (Step 3) during Checkout while logged into your Grommet account. If you have a balan...

Yes! If you have a Grommet account, you can absolutely save a credit card on file. Cards can only be saved to an existing account and only during a tran...

Yes! You're welcome to use an international credit card to place an order as long as they are backed by a major credit card network. We accept Visa,...