Shipping

Understanding Custom/Personalized Items Lead Times
Custom and made-to-order items may take longer to ship than products that are stored in our warehouses. The time it takes to create custom products can r...
Mon, Feb 28, 2022 at 12:35 PM
Where is my package coming from, and how long will it take to arrive?
Since we work with so many different small businesses, products ship from all over the USA. Rarely certain items do ship from a foreign country. Some are sh...
Fri, Feb 18, 2022 at 2:50 PM
How Do I Track My Order?
You have a few options for checking your order status at any time. Don't have an account? Go to “Track Your Order” (at the bottom of any page). E...
Mon, Feb 28, 2022 at 12:41 PM
Where does Grommet ship to?
For most products, we ship anywhere in the United States and Puerto Rico. There are a few products that aren't suitable for shipment outside of the ...
Fri, Feb 18, 2022 at 2:12 PM
Does Grommet Offer Free Shipping?
Grommet is happy to offer our customers free shipping for Perks or Perks Plus Members. In order to enjoy free shipping, join us at Perks or Perks Plus...
Fri, Feb 18, 2022 at 1:42 PM
Can I Ship to Multiple Addresses?
Shipping to multiple addresses within one order isn't something Grommet currently offers. For now, if you'd like to ship to multiple addres...
Fri, Feb 18, 2022 at 1:44 PM
My package was marked as delivered, but I can't find it!
Was your order marked as delivered but you didn't receive it? No problem — we can absolutely help with that!  Please wait 48 hours after your order...
Fri, Feb 18, 2022 at 1:46 PM
How much does shipping cost, and what are my options?
TABLE OF CONTENTS How much does shipping cost? What are my shipping options? What about expedited shipping? How much does shipping cost? Cur...
Mon, Feb 28, 2022 at 12:43 PM
Can you hold my order or send it later?
Since all of our orders are processed as quickly as possible to minimize delivery time, we aren't able to delay the shipment of an order beyond spec...
Fri, Feb 18, 2022 at 2:10 PM
Shipment tracking
TABLE OF CONTENTS What does the "Complete" status mean? What does the "Processing" status mean? Why is my tracking information in...
Fri, Feb 18, 2022 at 2:46 PM