How do I return an order I received as a gift?
Modified on: Fri, Feb 18, 2022 at 3:58 PM
Returning a gift that was purchased at Grommet is easy. Just go to our Make a Return page first, either log in or start a return as a guest.
To complete your return, be sure to do the following:
- Have your shipment number and the shipping zip code ready
- To make sure you get the required return shipping label, enter your own name and email address (not those of who bought the gift)
- Answer the question "Did you make this purchase?” by selecting "No.”
Once your return request is approved, you'll be able to download the printable return shipping label.
When it's been delivered back to us and checked in, we’ll give you a store credit in the refund amount if you’re logged in. If you’re doing the return as a guest, we’ll send you a gift card for the refund amount.
Did you find it helpful?
Sorry we couldn't be helpful. Help us improve this article with your feedback.