Returning a gift that was purchased at Grommet is easy. Just go to our Make a Return page first, either log in or start a return as a guest.
To complete your return, be sure to do the following:
- Have your shipment number and the shipping zip code ready
- To make sure you get the required return shipping label, enter your own name and email address (not those who bought the gift)
- Answer the question "Did you make this purchase?” by selecting "No.”
Once your return request is approved, you'll be able to download the printable return shipping label.
When it's been delivered back to us and checked in, the refund will process back to your gift giver's original payment method. (Please note: As of 6/10/21, we no longer issue gift cards or store credit for gift returns.)