Support Center

Orders 8

• How to Place an Order
• Can I change or cancel my order after it's been placed?
• Do I Need an Account to Place an Order?
• Can I Add Items to My Order After It's Been Placed?
• How Do I See My Order History?

View all 8

Shipping 11

• Understanding Custom/Personalized Items Lead Times
• Where is my package coming from, and how long will it take to arrive?
• How Do I Track My Order?
• Where does Grommet ship to?
• Does Grommet Offer Free Shipping?

View all 11

Returns and Billing 11

• When will I receive my refund?
• What is your return and exchange policy?
• Is there a cost to return my order?
• How do I return an order I received as a gift?
• Do I need a printer to make a return?

View all 11

Tech Support 8

• Contact Grommet
• Managing Grommet emails
• Using coupon codes
• Account Help
• The item I'm looking for is out of stock

View all 8